Shipping policy

IMPORTANT SHIPPING UPDATE 

Shipping companies across the nation are currently experiencing delays due to safety protocols, labor shortages, and high package volume.

What to expect:

  • It is currently taking 2-3 business days for us to prepare orders for shipment.
  • Once shipped, you will receive an email notification with tracking details.
  • After receiving your shipping confirmation email, please rest assured that your order is safely in the shipper’s hands. They are working as quickly and diligently as possible to get your order to you even if your tracking may not reflect that the shipper has received your package.
  • It may take 3-5 business days for the first scan to occur and for tracking information to update. We are also seeing many deliveries occur without stopping for a tracking scan, a measure that USPS and FedEx utilize to process your delivery faster. 
  • For the latest shipping carrier service updates, please see the FedEx or USPS websites.

We greatly appreciate your patience and sincerely apologize for any inconvenience. We look forward to you receiving products to help you with your alternative healing and manifestation journey.

Domestic Shipping:

  • Flat rate shipping of $4.95 for orders under $70
  • Please allow approximately 3 – 5 business days (Monday – Friday, excluding scheduled fulfillment center closures) for tracking information to update since shipping companies across the nation are currently experiencing delays due to high package volume and labor shortage.

Free Shipping:

Free shipping only applies to orders over $70 AFTER discounts are applied.

International/Canadian Shipping:

  • International shipping rates cover shipping charges only. Please note that duties, taxes and carrier brokerage fees are not included in your order amount at checkout. Duties and taxes may be due to the parcel carrier upon delivery. These fees will be assessed by the parcel carrier, and must be paid by the order recipient.
  • Customs policies vary widely from country to country; please contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

If you have any questions, feel free to send us an email at support@vinaya.et